These Regulations of the Online Store www.ruedeskin.com define the rules of using the Online Store available at www.ruedeskin.com, including the terms and conditions of placing Orders and concluding Sales Agreements for Products available in the Online Store, the methods and terms of payment for these Products, the terms of delivery of Products, the rules for submitting complaints and the Customer's rights related to withdrawal from the Sales Agreement.
The Online Store available at www.ruedeskin.com is operated by Reddington Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw and address: ul. Nowogrodzka 64/43, 02-014 Warsaw, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0001040009, Tax Identification Number (NIP): 7011148572, National Business Registry Number (REGON): 525489954, e-mail address: kontakt@ruedeskin.com.
The subject of the Online Store's activity is the sale of cosmetics.
These Regulations are addressed to both Consumers and Entrepreneurs using the Online Store, unless a given provision of these Regulations provides otherwise and is addressed only to Consumers or only to Entrepreneurs.
Acceptance of the Regulations is voluntary, but necessary for the Customer to place an Order and/or create an Account.
Acceptance of the Regulations of the Online Store www.ruedeskin.com is tantamount to acceptance of the Privacy Policy of the Online Store www.ruedeskin.com available on the subpage „"Privacy Policy"” in the Seller's Online Store.
The information presented in the Online Store constitutes an invitation to conclude an Agreement within the meaning of Article 71 of the Civil Code, and not an offer within the meaning of Article 66 of the Civil Code.
The Seller is the controller of personal data processed in the Online Store in connection with the implementation of these Terms and Conditions. The Privacy Policy published on the Online Store website contains the principles governing the processing of personal data by the Controller in the Online Store, including the basis, purposes, and period of personal data processing and the rights of data subjects, as well as information regarding the use of cookies and analytical tools in the Online Store. Using the Online Store, including placing Orders, is voluntary. Similarly, providing personal data by the Customer using the Online Store is voluntary, subject to the exceptions indicated in the Privacy Policy (conclusion of the Sales Agreement and fulfillment of the Seller's statutory obligations).
DEFINITIONS
Capitalized terms used in these Regulations have the following definitions:
Business Day – one day from Monday to Friday, excluding Saturdays, Sundays and public holidays in Poland.
Order Form – an interactive form available in the Online Store enabling the placement of an Order by adding Products to the electronic shopping cart, providing the required data necessary to complete the Order and specifying the terms of the Sales Agreement, including the method of delivery and payment.
Gift Card (Card) – an electronic form of a voucher entitling the Customer to make a one-time purchase of Products in the Online Store within the available balance of the Card.
Customer – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions, also a natural person with limited legal capacity; (2) a legal person; (3) an organizational unit without legal personality, to which the law grants legal capacity – who has concluded or intends to conclude a Sales Agreement with the Seller or who uses or intends to use the Electronic Service available in the Online Store.
Consumer – pursuant to Article 221 Civil Code – a natural person concluding a legal transaction with an Entrepreneur that is not directly related to his or her business or professional activity.
Discount Code – an electronic alphanumeric code (a sequence of letters and/or numbers), made available by the Seller via the website, Newsletter or other marketing communication channels, entitling the Customer to purchase Products in the Online Store under special, pre-defined conditions (e.g. price reduction by a specific amount or percentage, adding an additional Product to the Order free of charge and/or free delivery of Products) during its validity period.
Account – a set of resources in the Seller’s IT system, marked with an individual name (login) and password provided by the Customer, in which the data provided by the Customer and information about Orders placed by him in the Online Store are collected.
Product – a physical product available in the Online Store that is the subject of the Sales Agreement between the Seller and the Customer.
Entrepreneur – in accordance with Article 43 of the Civil Code – a natural person, a legal person and an organizational unit that is not a legal person, to which the law grants legal capacity, conducting business or professional activity on its own behalf.
Regulations – these Regulations of the Online Store.
Online Store – online service available at the following address: www.ruedeskin.com.
Seller – Reddington Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw and address: ul. Nowogrodzka 64/43, 02-014 Warsaw, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0001040009, Tax Identification Number (NIP): 7011148572, National Business Registry Number (REGON): 525489954, e-mail address: kontakt@ruedeskin.com.
Digital Content – data produced and delivered in digital form, available to Customers, among others, via the Online Store.
Sales Agreement (Agreement) – a Product sales agreement concluded or entered into between the Seller and the Customer via the Online Store.
Electronic Service – a service provided electronically by the Seller to the Customer via the Online Store.
Order – a declaration of will of the Customer submitted via the Order Form and aiming directly at concluding a Product Sales Agreement with the Seller.
ELECTRONIC SERVICES IN THE ONLINE STORE
The following Electronic Services are available in the Online Store:
Account – The Customer may use the Account after completing two consecutive steps: (1) completing the Order Form and (2) selecting the "Create an account when ordering" box in the Order Form, or (1) providing an email address in the "My Account" tab and (2) clicking the "Register" box. To use the Account, the Customer must provide the following data: email address and password. The Account Electronic Service is provided free of charge for an indefinite period. The Customer may, at any time and without providing a reason, delete the Account by sending an appropriate request to the Seller at the following email address: kontakt@ruedeskin.com.
Order Form – the use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Store. An Order is placed after the Customer completes two consecutive steps: (1) completing the Order Form and (2) clicking the "Buy and Pay" field. Until then, the Customer can modify the entered data independently. To do so, follow the displayed messages and the information available on the Online Store website. The Order Form requires the Customer to provide the following data: first and last name, address (street, house/apartment number, postal code, city, country), email address, contact telephone number, and data concerning the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of the Product(s), payment method. For Entrepreneurs, it is also necessary to provide the company name and Tax Identification Number (NIP). The Electronic Order Form Service is provided free of charge and is a one-time service and terminates upon placing an Order via the form or upon the Customer's early termination of the Order via the form.
Newsletter (DIPP-PRO Group) – an electronic distribution service provided by the Seller via email, which allows all subscribed Customers to automatically receive periodic content from the Seller containing information about Products, new products, and promotions in the Online Store. To subscribe to the Newsletter, the Customer must provide their name and email address in the "DIPP-PRO Subscription" section on the main page of the Online Store, to which subsequent editions of the Newsletter are to be sent, and then click the "Join" box or check the "Subscribe to the DIPP-PRO Group" box in the Order Form before placing the Order. The Newsletter Electronic Service is provided free of charge for an indefinite period. Consenting to the Newsletter constitutes the conclusion of an agreement for the provision of Digital Content between the Seller and the Customer. The Customer may, at any time and without giving any reason, unsubscribe from the Newsletter Electronic Service by sending an appropriate request to the Seller at the following e-mail address: kontakt@ruedeskin.com or by clicking the "Unsubscribe" field in the message containing one of the Newsletter editions.
Technical requirements necessary for cooperation with the IT system used by the Seller: (1) a computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) a web browser no older than two versions compared to the latest available version; (4) recommended minimum screen resolution: 1280×768; (5) enabling cookies and JavaScript support in the web browser.
Complaints related to the provision of Electronic Services by the Seller and other complaints related to the operation of the Online Store (excluding the Product complaints procedure, which is indicated in § 9 of these Terms and Conditions) may be submitted by the Customer to the following e-mail address: kontakt@ruedeskin.com or in writing to: Reddington Spółka z ograniczoną odpowiedzialnością, ul. Nowogrodzka 64/43, 02-214 Warsaw. It is recommended that the Customer provide the following in the complaint description: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of the non-compliance; (2) the Customer's expectations regarding the complaint resolution; (3) contact details of the Customer submitting the complaint. This may facilitate and expedite the Seller's processing of the complaint. The requirements specified in the preceding sentence are recommendations only and do not affect the effectiveness of complaints submitted without the recommended complaint description. The Seller will respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.
CONDITIONS FOR CONCLUDING SALES AGREEMENTS
The Customer is obligated to use the Online Store in a manner consistent with the law and good practice, respecting the personal rights, copyrights, and intellectual property of the Seller and third parties. The Customer is obligated to provide accurate data. The Customer is prohibited from providing illegal content.
The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Store in accordance with § 3 point 1 item 1.2 of these Regulations.
After placing an Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for processing. Confirmation of receipt of the Order and its acceptance for processing occurs by sending an appropriate email to the Customer via the email address provided by the Customer when placing the Order. This email message will contain, at a minimum, the Seller's statement of receipt of the Order and its acceptance for processing, as well as confirmation of the conclusion of the Sales Agreement. Upon receipt of the above email by the Customer, a Sales Agreement is concluded between the Seller and the Customer.
Product prices published on the Online Store website are given in Polish zloty and include VAT at the rate of 23%. The total price of the Product being ordered, including delivery costs, is communicated to the Customer on the Online Store website during the Order placement process, including when the Customer expresses their intention to enter into a Sales Agreement.
The content of the concluded Sales Agreement is recorded, secured, and made available to the Customer by (1) making these Regulations available on the Online Store website and (2) sending the Customer the electronic message referred to in § 4, point 3 of these Regulations. The content of the Sales Agreement is additionally recorded and secured in the Seller's Online Store IT system.
PAYMENT METHODS AND TERMS
The Seller provides the Customer with the following payment methods under the Sales Agreement:
Electronic payments via the Paynow Payment Integrator: (1) BLIK payment; (2) payment by payment card; (3) payment by quick transfer (pay-by-link); (4) payment using digital wallets (Apple Pay, Google Pay).
Payment by transfer to the Seller's bank account.
The current available electronic payment methods are specified when placing the Order in the Order Form, including when the Customer expresses his or her willingness to be bound by the Sales Agreement, as well as on the subpage „"Payment and Delivery"” in the Seller's Online Store.
Settlements of electronic payment transactions are carried out in accordance with the Customer’s choice through the Paynow Payment Integrator, owned by mElements Spółka Akcyjna with its registered office in Warsaw and address at ul. Prosta 18, 00-850 Warsaw, entered into the Register of Entrepreneurs of the National Court Register by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0000590484, Tax Identification Number (NIP): 5223047892, National Business Registry Number (REGON): 363203696 and entered into the register of national payment institutions maintained by the Polish Financial Supervision Authority under the number UKNF IP47/2019.
If the Customer chooses electronic payments or payment by bank transfer, the Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement.
Each order is accompanied by an electronic receipt (e-receipt) or, at the Customer's request, a VAT invoice. The receipt or VAT invoice is delivered electronically to the email address provided by the Customer in the Order.
The issuance of an e-receipt or VAT invoice in electronic form is conditional upon the Customer's consent. Acceptance of these Terms and Conditions also constitutes consent to the delivery of a receipt or invoice to the Customer in electronic form.
The Seller issues an e-receipt to the Customer via the system and repository of electronic fiscal receipts www.eparagony.pl operated by Platforma Detalistów Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw and address at ul. Twarda 18, 00-105 Warsaw, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0000697156, Tax Identification Number (NIP): 5213796333, National Business Registry Number (REGON): 368414541.
The e-receipt is issued upon successful recording of the document in the document repository of the eparagony.pl system, to which the Customer obtains access via a unique hyperlink provided by the Seller to the Customer's e-mail address provided in the Order.
In case of problems with accessing a clear view of the e-receipt, the Customer should check the SPAM folder or contact the Seller immediately.
RULES FOR USING DISCOUNT CODES
The Seller enables the use of Discount Codes entitling the Customer to place an Order for Products offered in the Online Store under the conditions specified in this paragraph and in the marketing communications accompanying a given Discount Code.
The use of the Discount Code is possible after the Customer completes four consecutive steps: (1) entering the Discount Code in the designated "Discount Code" field in the Order Form; (2) clicking the "Apply" field; (3) clicking the "Proceed to payment" field and then (4) confirming the placement of the Order by clicking the "Order and pay" field.
Failure to enter a Discount Code before final confirmation of the Order means that the Customer has not used the Discount Code, and the Order will be fulfilled at the regular price. It is not possible to apply a Discount Code after the Order has been placed.
Discount Codes cannot be combined with each other, unless the terms and conditions of a specific Discount Code state otherwise.
The Discount Code cannot be exchanged for cash and is not refundable.
Each Discount Code has an expiration date after which it becomes invalid and cannot be redeemed.
In the event of withdrawal from the Agreement concluded using a Discount Code, the amount actually paid by the Customer will be refunded.
COST, METHODS AND TIMES OF DELIVERY OF GOODS
Delivery of Products is carried out within the territory of the Republic of Poland and to selected European countries.
The current list of countries to which the Products can be delivered is specified when placing the Order, including when the Customer expresses his or her will to be bound by the Sales Agreement, as well as on the subpage „"Payment and Delivery"” in the Seller's Online Store.
Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. Product delivery costs are indicated to the Customer when placing the Order, including when the Customer expresses their intention to be bound by the Sales Agreement, as well as on the subpage „"Payment and Delivery"” in the Seller's Online Store.
The Seller provides the Customer with the following methods of delivery of the Products
shipment to Paczkomat® or PaczkoPunkt InPost;
InPost courier delivery;
shipment to DPD parcel machine;
shipment to DPD Pickup point;
DPD courier delivery.
Delivery of Products is carried out via the courier company InPost Spółka z ograniczoną odpowiedzialnością with its registered office in Kraków and address: ul. Pana Tadeusza 4, 30-727 Kraków, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for Kraków-Śródmieście in Kraków, 11th Commercial Division of the National Court Register under the KRS number: 0000543759, NIP: 6793108059, REGON: 360781085 and the courier company DPD Polska Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw and address: ul. Mineralna 5, 02-274 Warsaw, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for capital city of St. Warsaw in Warsaw, 14th Commercial Division of the National Court Register under the KRS number: 0000028368, NIP: 5260204110, REGON: 012026421.
The delivery time for a Product to the Customer is from 1 to 14 Business Days, unless a different time is specified in the Product description or when placing the Order. For Products with different delivery times, the delivery time is the longest given time, which, however, cannot exceed 14 Business Days. Regardless of the payment method selected by the Customer under the Sales Agreement, the Product delivery time begins on the date the payment is credited to the Seller's bank account or settlement account.
GIFT CARD
The Card is issued in the form of a one-time Discount Code sent to the Customer's e-mail address provided when placing the Order.
The card is valid for 12 months from the date of purchase. After the expiration date, the card expires and cannot be used. Any unused funds will be forfeited and non-refundable.
The Card can be used once. The Gift Card Discount Code must be entered in the "Discount Code" field of the Order Form during the Order placement process in the Online Store. If the Order value is lower than the Card balance, the difference will not be refunded and is forfeited. If the Order value is higher than the Card balance, the Customer is obligated to pay the remaining balance.
The Card cannot be exchanged for cash, in whole or in part. In accordance with the Consumer Rights Act, the Card may be returned within 14 days of its purchase date. The Card may be returned provided the Discount Code assigned to the Card has not been used.
The Merchant is not responsible for lost or accidentally shared Cards. In such cases, the Discount Code assigned to the Card will not be reissued.
In the event of a return of Products purchased using the Card, the Order price paid by the Customer will be refunded in the form of a new Discount Code with a value corresponding to the returned Products.
Complaints related to the Gift Card should be reported to the Seller's e-mail address: kontakt@ruedeskin.com.
COMPLAINT ABOUT A PRODUCT BY A CONSUMER
The basis and scope of the Seller’s liability towards the Customer who is a Consumer, if the sold Product is not in compliance with the concluded Sales Agreement, is specified in generally applicable legal provisions, in particular in the Consumer Rights Act (Article 43a et seq.).
Complaints may be submitted by the Customer electronically to the Seller's email address: kontakt@ruedeskin.com or in writing to: Reddington Spółka z ograniczoną odpowiedzialnością, ul. Nowogrodzka 64/43, 02-214 Warsaw. It is recommended that the Customer provide the following information in the complaint description: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of the Product's non-conformity with the Sales Agreement; (2) the request to restore the Product to conformity with the Agreement; (3) the contact details of the Customer submitting the complaint. This may facilitate and expedite the Seller's processing of the complaint. The requirements specified in the preceding sentence are recommendations only and do not affect the effectiveness of complaints submitted without the recommended complaint description.
The Product complaint form template is available on the subpage „"Returns and complaints"” in the Seller's Online Store. The Customer may use the complaint form template, but this is not mandatory.
As part of the request to restore the Product to conformity with the Agreement, the Customer may request:
repair or replacement of the Product with a new one;
a price reduction or withdrawal from the Agreement (but only if the lack of conformity of the Product with the Agreement is so significant that it justifies a price reduction or withdrawal from the Agreement without prior request to restore the Product to conformity with the Agreement by repairing or replacing the Product).
The Customer provides the Seller with a Product subject to repair or replacement.
The Seller will repair or replace the Product within a reasonable time from the moment the Customer notifies the Customer of the Product's non-conformity with the Agreement, and without undue inconvenience to the Customer, taking into account the nature of the product and the purpose for which the Customer purchased it. The costs of repairing or replacing the Product, including, in particular, the costs of delivery, labor, and materials, are borne by the Seller.
The Customer may submit a request for a price reduction or submit a declaration of withdrawal from the Agreement if:
The Seller fails to bring the Product into compliance with the Agreement;
The Seller refuses to bring the Product into compliance with the Agreement;
the lack of conformity of the Product with the Agreement persists despite the Seller's attempt to bring it into conformity with the Agreement;
it is clear from the Seller's statement or circumstances that he will not bring the Product into conformity with the Agreement within a reasonable time or without undue inconvenience to the Customer.
The Seller shall refund to the Customer the amounts due as a result of exercising the right to reduce the price referred to in § 9 point 4 subpoint 4.2 of these Regulations immediately, no later than within 14 days from the date of receipt of the Customer's request for a price reduction.
The Customer may not withdraw from the Agreement if the Product's lack of conformity with the Agreement is immaterial. It is presumed that the Product's lack of conformity with the Agreement is material.
If the non-conformity of the Product with the Agreement concerns only some of the Products delivered under the Sales Agreement, the Customer may withdraw from the Agreement in respect of these Products, as well as in respect of other Products purchased by the Customer together with the Products that do not conform with the Agreement, if the Customer cannot reasonably be expected to agree to retain the Products that conform with the Sales Agreement.
In the event of withdrawal from the Agreement, the Customer shall immediately return the goods to the Seller at the Seller's expense. The Seller shall refund the Customer the price paid for the returned Product immediately, no later than 14 days from the date of receipt of the Product or proof of its return.
The Seller shall refund the price paid by the Customer for the returned Product using the same payment method that the Customer used, unless the Customer has expressly agreed to a different method of return that does not involve any costs for him.
OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND SEEKING CLAIMS
Detailed information on the possibility for the Customer to use extrajudicial methods of settling complaints and pursuing claims as well as the rules of access to these procedures are available at website of the Office of Competition and Consumer Protection.
The Office of Competition and Consumer Protection has a Contact Point (telephone: 22 55 60 332 or 22 55 60 333; email: kontakt.adr@uokik.gov.pl; address: Pl. Powstańców Warszawy 1, 00-030 Warsaw), whose task is, among other things, to provide assistance to Consumers in matters relating to out-of-court resolution of consumer disputes.
The Customer has the following exemplary possibilities of using out-of-court complaint and redress procedures: (1) submitting an application for out-of-court resolution of a consumer dispute to the Provincial Inspector of Trade Inspection competent for the place of business of the Seller; (2) an application for resolution of the dispute to the Permanent Court of Arbitration operating at the Provincial Inspectorate of Trade Inspection competent for the place of business of the Seller; (3) assistance of a district or municipal consumer ombudsman; (4) assistance of a social organization whose statutory tasks include consumer protection (including the Consumer Protection Association). Consumer Federation, Association of Polish Consumers, Consumer Forum Foundation).
RIGHT OF WITHDRAWAL FROM THE CONTRACT
Pursuant to the Consumer Rights Act, a Customer who has concluded a Distance Selling Agreement with the Seller may withdraw from it within 14 days without giving any reason and at no cost, except for the costs specified in § 11 points 5 and 8-11 of these Terms and Conditions. To meet the deadline, it is sufficient to send a declaration of withdrawal from the Agreement (or any other clear statement) before its expiry. The declaration of withdrawal from the Agreement may be submitted electronically to the Seller's email address: kontakt@ruedeskin.com or in writing to the following address: Reddington Spółka z ograniczoną odpowiedzialnością, ul. Nowogrodzka 64/43, 02-214 Warsaw.
The template of the withdrawal form is available on the subpage „"Returns and complaints"” in the Seller's Online Store. Furthermore, a sample withdrawal form is included in Annex 2 to the Consumer Rights Act and is also available for download at website of the Office of Competition and Consumer Protection. The customer may use the template form, but this is not obligatory.
The withdrawal period begins upon receipt of the Product by the Customer or a third party designated by the Customer, other than the carrier. In the case of a Contract covering multiple Products delivered separately or in batches, upon receipt of the last Product or batch.
In the event of withdrawal from a Contract concluded at a distance, the Contract shall be deemed not to have been concluded.
The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the Customer's declaration of withdrawal from the Agreement, return to the Customer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the Customer's chosen method of delivery other than the cheapest standard delivery method available in the Online Store).
The Seller will refund the payment using the same payment method used by the Customer, unless the Customer has expressly agreed to a different refund method that does not incur any costs for the Customer. If the Seller does not collect the Product from the Customer, the Seller may withhold the refund until the Product is returned or the Customer provides proof of sending it back, whichever occurs first.
The Customer is obligated to immediately, and no later than 14 calendar days from the date on which they withdrew from the Contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product itself. To meet the deadline, it is sufficient to return the Product before its expiry.
The Seller provides the Customer with the following options for returning the Products free of charge: (1) via the website SzybkieZwroty.pl or (2) via the InPost Mobile application. Detailed instructions for shipping returned Products can be found on the subpage „"Returns and complaints"” in the Seller's Online Store. The Customer covers the cost of returning the Product if he or she voluntarily opts out of the free return methods provided by the Seller.
The Customer is liable for any reduction in the value of the Product resulting from its use in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
If the Customer has chosen a method of delivery of the Product other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the Customer.
The Customer bears the direct costs of returning the Product (packaging costs, costs of securing the returned Product, etc.).
PROVISIONS RELATING TO ENTREPRENEURS
This section of the Regulations and the provisions contained therein apply only to Customers who are Entrepreneurs. This excludes Entrepreneurs who are individuals conducting business activity and for whom the Sales Agreement concluded with the Seller is not of a professional nature arising from the subject of their business activity. In such a situation, the Entrepreneur is treated as a Consumer with the associated rights.
The conclusion of the Sales Agreement between the Seller and the Entrepreneur takes place upon confirmation of the Order by the Seller.
The Seller has the right to withdraw from the Sales Agreement concluded with the Entrepreneur within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may occur without giving any reason and does not give rise to any claims against the Seller by the Customer-Entrepreneur.
In the case of an Entrepreneur, the Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
Upon the Seller's release of the Product to the carrier, the benefits and burdens associated with the Product, as well as the risk of accidental loss or damage to the Product, are transferred to the Entrepreneur. In such a case, the Seller shall not be liable for any loss, shortage, or damage to the Product occurring from the time it is accepted for transport until its release to the Entrepreneur, or for any delay in the shipment.
If the Seller sends the Product to the Entrepreneur via a carrier, the Entrepreneur is obligated to inspect the received shipment at the time and in the manner customary for shipments of that type. If the Seller determines that the Product has been lost or damaged during transportation, the Entrepreneur is obligated to take all necessary actions to determine the carrier's liability.
Pursuant to Article 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards a Customer who is not a Consumer is excluded.
The Seller's liability towards the Customer-Entrepreneur, regardless of its legal basis, is limited – both for a single claim and for all claims in total – to the price paid and delivery costs under the Sales Agreement, but not to more than one thousand Polish zloty. The Seller is liable towards the Customer-Entrepreneur only for typical damages, foreseeable at the time of conclusion of the Agreement, and is not liable towards the Customer-Entrepreneur for lost profits. This excludes situations where the damage was caused intentionally, in accordance with Article 473 § 1 of the Civil Code.
In the case of Customers who are Entrepreneurs, the Seller may terminate the Agreement for the provision of Digital Services with immediate effect and without stating the reasons by sending an appropriate declaration to the Customer.
Any disputes arising between the Seller and the Customer-Entrepreneur shall be submitted to the court having jurisdiction over the Seller's registered office.
FINAL PROVISIONS
Contracts concluded via the Online Store are concluded in Polish.
The Seller reserves the right to make changes to the Regulations for important reasons, such as: changes in legal provisions and changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of the Regulations.
In the event of concluding continuous contracts under the Regulations (e.g. provision of the Electronic Service – Account), the amended Regulations shall be binding on the Customer if the requirements specified in Articles 384 and 384 are met.1 Civil Code, i.e., the Client has been notified of the changes and has not terminated the Agreement within 14 calendar days of notification. If the change to the Terms and Conditions results in the introduction of any new fees or an increase in current fees, the Client who is a Consumer has the right to withdraw from the Agreement.
In the event of concluding contracts other than continuous contracts (e.g. Sales Agreement) based on the Regulations, amendments to the Regulations will not in any way infringe the rights of Customers acquired before the date of entry into force of the amendments to the Regulations, in particular amendments to the Regulations will not affect Orders already placed or submitted or Sales Agreements concluded, executed or performed.
These Regulations come into force on February 14, 2026 and constitute the second version of the Regulations of the Online Store available at www.ruedeskin.com.
